Emergency situation with broken glass

Maybe you’ve had someone break-in. Maybe the kids who live down the street kicked a ball straight through your picture window. Or maybe even you just closed your window too hard and broke it yourself. Whatever the case, you’ve got yourself a broken window or door, complete with jagged shards hanging from it and chunks of razor-sharp glass on the floor.

What do you do next? You call an emergency glass repair company. But before you do, take a few minutes and gather some of the following information which will help speed up getting it repaired, hopefully on the very same day.

What is the size of your broken window?

A major factor in a same-day window repair is the size and quality of the glass. A glass company employee won’t expect you to give them exact measurements over the phone, but will certainly ask you for a pretty accurate estimate. Find a tape measure if you have one and (taking appropriate care, of course) measure both the height and the width. Measure only the glass surface that you see (it’s what’s known as “daylight” in the emergency glass repair business). Don’t have a tape measure or simply can’t seem to find one when you need one? Use a sheet of normal copying paper – most are approximately eleven inches long.

Knowing the rough size of the glass that needs to be repaired will help avoid the glazier from having to return to their shop for a larger pane.

Is the window a single or a double-pane?

Single-pane windows can often be repaired on the very same day, often on the spot. Double-pane (also referred to as thermal or insulated windows) are a different story altogether. This type of window often has to be custom-made and will usually have to be ordered separately by your glass company from their manufacturer. This can take anywhere from 5 to 12 working days.

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